1. Introduction

vidlytics.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video analysis platform and related services.

2. Information We Collect

We collect information in the following ways:

Account Information: Email address, company name, and contact details when you register.
Usage Data: API calls, processing statistics, and platform interactions.
Video Content: Videos submitted for analysis are processed in RAM only and not stored permanently.
Technical Data: IP addresses, browser type, and device information for security purposes.

3. How We Use Your Information

To provide and maintain our video analysis services
To process your API requests and deliver analysis results
To communicate with you about your account and service updates
To improve our AI models and platform performance
To comply with legal obligations and prevent fraud

4. Data Processing & Retention

Video content is processed exclusively in RAM and is never written to disk. Analysis results are returned to you immediately and not retained by our systems. Account and usage data is retained for the duration of your account plus 30 days after deletion.

5. Data Security

We implement industry-standard security measures including TLS 1.3 encryption for all data in transit, SOC2-compliant infrastructure, and regular security audits. All video processing occurs in isolated, ephemeral environments.

6. Third-Party Services

We may use third-party services for payment processing, analytics, and infrastructure. These providers are contractually bound to protect your data and use it only for specified purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal data
Rectify inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability

8. Contact Us

For privacy-related inquiries, please contact us at privacy@vidlytics.io

PRIVACY POLICY